Sizes and Products
How can I choose the right size for me?
To find the right size for you, we recommend consulting the size guide available on each product page.
If the sandals feel tight during the first try, would you suggest trying a different size?
Le Malindine are incredibly comfortable and will become your go-to footwear throughout the summer season. However, the leather might feel a bit stiff at first. Don’t worry — since leather is a natural material, it will loosen up quickly and mold perfectly to your foot.
Flat sandals give me back pain, do you make them with a wedge?
Of course, many of our models are also available with a cushioned rubber wedge of about 3.0 cm. Super comfortable, they will carry you from dawn till dusk.
I'm not used to wearing flip-flops, but I like your sandals. What do you suggest?
Many customers have the same concern. In this case, they opted for the slide sandal model, which is just as glamorous and more comfortable to wear.
I have wide feet — what would you recommend?
First of all, take a look at our Size Guide — we’ve carefully measured all our footwear to provide you with accurate information about the length and, most importantly, the width of each sole. However, if you’re still unsure, don’t hesitate to contact us — we’ll be happy to recommend some of our more comfortable-fitting models.
I'm worried that the bead stitching might cause discomfort on the top of my foot. What do you suggest?
No worries. Under the beads, there is a soft leather lining that prevents any rubbing against the skin.
I have a narrow foot – could you recommend the best sandal model for me?
Le Stella model is perfect for small and slender feet. The beaded star holds the front of the foot securely, while the straps keep the heel and ankle firmly in place.
The item I want is out of stock in my size or not available in the color I want — will it be restocked?
It’s possible that, when selecting your size and color, the shoe may be out of stock. Le Malindine sandals are unique pieces, entirely handmade. However, they are constantly in production, so we invite you to check our website regularly to see if the item becomes available again.
Orders
How can I order on lemalindine.com?
Placing an order is very simple. Find the item you like best by browsing through the categories in the main menu.
Once you've found the item you're interested in, select the color and size, then add it to your cart.
Once you've finished shopping, click on the cart, where you can edit the product details (color, size, quantity) or remove items if you've changed your mind.
Enter your shipping details and proceed to payment by choosing one of the available methods. After verifying that all the information is correct, you can confirm your order.
How can I know if my order was successful?
After completing your order, you will receive a confirmation email.
Can I cancel an order?
No, we’re sorry, but orders are processed within 12 to 24 hours from the time they are received. If you change your mind, you can exercise your right of withdrawal and return the purchased products within 14 days from the delivery date of your order. In this case, please refer to the dedicated section on our website.
Payments
When will my order amount be charged?
The charge will be made at the time the order is placed.
What happens if the item I ordered is no longer available?
In the unfortunate event that the item you ordered is no longer available, you will be contacted immediately and fully refunded for the value of the item.
Is it safe to place an order on lemalindine.com?
On lemalindine.com, you can choose from several secure and guaranteed payment methods. To learn more, visit the Payments section. Payments.
Shipment
How much does the shipping cost?
Shipping is free within Italy for all orders placed on lemalindine.com. For international shipping or more details, please visit the Shipping section of the website. Shipment
When shall I receive my order?
We ship the ordered products within 12 to 24 hours from the receipt of the order. By order processing, we mean the delivery of the package from us to our logistics partner.
Can I track my order?
Once your order has been shipped, you will receive a confirmation email containing the shipping details, the tracking number, and a link that will take you directly to the courier’s page, where you can track your order.
Can I change the delivery address once my order has been shipped?
Once the order has been placed, you cannot change the delivery address. Therefore, please make sure to provide an address where you can be reached at the time of delivery. If you have entered an incorrect address, we recommend contacting us as soon as possible.
Returns and Refunds
Come posso rendere un articolo acquistato su lemalindine.com?
If you are not completely satisfied with your purchase, you can return the items purchased on lemalindine.com using a courier of your choice. Return shipping costs will be at your expense.
You can return items within 14 days from the delivery date. The item must be returned in the same condition in which you received it. For more information on the return procedures, please visit the dedicated section. Returns and refunds.